SM
Sharlot M
1 reviews | Active since Nov 2020
03 Nov 2020, 06:08
Poor service
I would give it negative 5 if it was possible. I purchased their card machine in September, returned it 1st of October (within the 30 days guarantee period). I call, email to check how far is process is on their side with regards to my refund. Everytime I contact them, they are escalating the matter, it's the 3rd of November now and they are still escalating the matter. Thank you Yoco for your poor service.
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Yoco's replyOfficial
03 Nov 2020, 14:02Good day Sharlot, Leeroy from Yoco here.
Thank you for reporting the following.
We sincerely do apologise for the delay of the refund.I can confirm that the refund will be processed today and it will take 24-48hrs to reflect within your account.
Yoco's reply03 Nov 2020, 14:02
Official
Good day Sharlot, Leeroy from Yoco here.
Thank you for reporting the following.
We sincerely do apologise for the delay of the refund.I can confirm that the refund will be processed today and it will take 24-48hrs to reflect within your account.