SM
Slarge M

1 reviews | Active since Dec 2022

29 Dec 2022, 14:56

Poor after sales service

The customer service and aftersales is worse...their client centre doesn't resolve and anything and keep telling you advisor will call you. My issue was related to refund and finance department which doesn't take direct customers call keep on process for 14days without resolution

0
Replies (1)
Yoco
Yoco's reply29 Dec 2022, 16:37
Official
Hi Slarge, we're truly sorry to hear about your experience with us. It is never our intention to disappoint. Please send us the email address you used to reach out to request your refund or if you reached out to request a refund via chat and we'd be happy to track your refund request and assist you further.