HN
Hlengie N
1 reviews | Active since Sept 2018
03 Feb 2021, 10:43
Payout - delayed
They don't even deserve a rating, I am truly disgusted with their services, appalling, unprofessional company,. From their support team right up to management. They are useless and have no regard for their customers, risk team department has no contact details. They do not follow up on your query nor do they have the common decency to do a courtesy call to their clients. I would not recommend them to anyone. They waste your time and have no straight answers. I am truly upset with their work ethics. I hope the CEO / founder sees that this team is pulling themselves down with this disgusting service.
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Yoco's replyOfficial
03 Feb 2021, 15:32Hi Hlengiwe, Shana from Yoco here. We're truly sorry for the poor experience and for the delay in resolving your request. I've seen Siyasanga from Yoco has reached out to you earlier today and confirmed all is in order. Our apologies once again and we'll do our best to ensure you don't experience any further hassles like this in future.
Yoco's reply03 Feb 2021, 15:32
Official
Hi Hlengiwe, Shana from Yoco here. We're truly sorry for the poor experience and for the delay in resolving your request. I've seen Siyasanga from Yoco has reached out to you earlier today and confirmed all is in order. Our apologies once again and we'll do our best to ensure you don't experience any further hassles like this in future.