HH
Hanlie H
1 reviews | Active since Mar 2014
05 Dec 2021, 15:29
Pathetic after sale service
1 is still a too good rating for zero assistance. Quick to take my money and send a machine that is impossible to configure. Multiple friends tried to help without any success. No live chat available as promised. Huge campaign to get rid of their machines but no assistance. Cannot transact and I look ridiculous in front of my clients!!
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Yoco's replyOfficial
06 Dec 2021, 08:38Hi Hanlie, we're sorry to hear about this and don't mean for the poor experience. I've checked and you have two profiles signed up with us. Please can you let us know which email address you're using to log into the Yoco App with so that we can assist/advise you further.
Yoco's reply06 Dec 2021, 08:38
Official
Hi Hanlie, we're sorry to hear about this and don't mean for the poor experience. I've checked and you have two profiles signed up with us. Please can you let us know which email address you're using to log into the Yoco App with so that we can assist/advise you further.