PAID IN FULL AND NERV RECEIVED

Ordered a YOCO card machine with the promise of it being delivered within 1-2 business days. I paid on 8 April and was promised as per their website 1-2 business days delivery. I contacted yoco on 13 April to enquire as to where the machine was. They escalated it and apologised. The couriers, CCD Couriers confirmed delivery on 15 April and advised that I sit and wait as they would be here between 8-10am. They never showed or even called to apologise or reschedule. I again contacted Yoco and asked for the machine to be delivered or a refund. They apologised and said they'd escalate it to logistics. I was again contacted by CCD couriers and all my information was again confirmed. Another delivery date for 16 April was confirmed. Surprise, ANOTHER NO show by the couriers after having waited 2 hours for their allotted time of delivery. I again contacted YOCO and requested a refund. Only to get e cut and paste reply saying they'll escalate it to logistics once again. Take your business elsewhere, there is ZERO actual support for clients.