1 reviews | Active since Apr 2014
Not paying over our money.
Have been waiting iver 2 weeks for our money to be transferred to our bank account. have phoned them at least 6 times on different days for info and no one ever answers the o phone ever! How do you run a business and never ever have anyone answering the phone? We are new users and this is the first time we have to receive the money in our account. Your website says 2 days. Its been over 2 weeks and our bank info etc. has all already been verified so there is no excuse.
Hi Michael,
I'm terribly sorry that you've had such a frustrating experience with Yoco thus far, and that you've had trouble getting through to our support team. We activated settlement for you yesterday and sent a mail to let you know.
Your first settlement was processed this morning and is on it's way to your nominated bank account.
Again, apologies for the frustration.
All the best,
André and the Yoco Team
Hi Michael,
I'm terribly sorry that you've had such a frustrating experience with Yoco thus far, and that you've had trouble getting through to our support team. We activated settlement for you yesterday and sent a mail to let you know.
Your first settlement was processed this morning and is on it's way to your nominated bank account.
Again, apologies for the frustration.
All the best,
André and the Yoco Team
Hi Michael,
Thanks so much for confirming that you've received your settlement. We're hard at work improving our customer support experience that will go a long way toward making it more live and easily accessible, so thanks so much for your honest feedback.
All the best,
André
Hi Michael,
Thanks so much for confirming that you've received your settlement. We're hard at work improving our customer support experience that will go a long way toward making it more live and easily accessible, so thanks so much for your honest feedback.
All the best,
André