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Nicki S

1 reviews | Active since Aug 2018

28 Jan 2022, 11:01

not happy with Yoco

I'm very disappointed with the service from Yoco. I have the latest Yoco. Only to be told via chat support that I must basically live with the useless machine. It does not insert card. If I want to chat to support it tells me error, my machine is outdated. So out of desperation I am writing this review. I have 5 Yoko machines and currently have to use one of my old ones. I am not impressed.

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Replies (1)
Yoco
Yoco's reply28 Jan 2022, 11:18
Official
Hi Nicki, we're so sorry to hear this and for the experience you've had. We'd be happy to replace your faulty card machine for you. Please can you send me its serial number so that we can arrange this as soon as possible.

Best regards,