SE
Simon E
1 reviews | Active since Sept 2022
01 Oct 2022, 20:15
Non Existent YOCO Customer Service
We bought a YOCO machine for our Tennis Club months ago, answered literally 30 questions, filled out form after form and I keep getting sms 's saying that they want to pay the funds into our account. Every time that I click on the link, answer tons of questions AGAIN, nothing happens. We still have no funds from all the sales since Day 1. I have rep**** to sms's, sent emails, filled out "Contact Us" on their website, for them to contact me. NOTHING. What a **** Show experience thus far. Why does it always come to having to do something like this, to get some form of service. Pathetic.
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Yoco's replyOfficial
03 Oct 2022, 10:19Hi Simon, we do apologise for the experience with the wait. We've checked on your request and seen that our team had requested some more info/documents so that we can verify your profile completely. The last update was sent via reply email on 18 July. Please can you check our request and, once we have the info/docs requested, we can continue with verifying your details as soon as possible.
Best regards,
Yoco's reply03 Oct 2022, 10:19
Official
Hi Simon, we do apologise for the experience with the wait. We've checked on your request and seen that our team had requested some more info/documents so that we can verify your profile completely. The last update was sent via reply email on 18 July. Please can you check our request and, once we have the info/docs requested, we can continue with verifying your details as soon as possible.
Best regards,