GF
Gille F
1 reviews | Active since Jun 2011
30 Sept 2022, 13:41
No support at all
YOCO Server not working so i cant do transactions Losing customers I call support and hold for 20 minutes. No more airtime left!
They tell us to use the in app chat and doesn't work
They tell us to use whatsapp and it doenst work
USELESS AND SCHOCKING!
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Replies (1)
Yoco's replyOfficial
30 Sept 2022, 15:58Hi Gille, we are truly sorry for the trouble. Our team has worked to resolve this and sent communication on the updates. If you have not received this info, we apologise and will send your details to the team, please let us know. If you are still getting the server outage error, please reset your Yoco card machine and this will help to get you back up and running again. Visit our support article here on how to reset: https://support.yoco.help/s/article/Reset-your-card-machine
Yoco's reply30 Sept 2022, 15:58
Official
Hi Gille, we are truly sorry for the trouble. Our team has worked to resolve this and sent communication on the updates. If you have not received this info, we apologise and will send your details to the team, please let us know. If you are still getting the server outage error, please reset your Yoco card machine and this will help to get you back up and running again. Visit our support article here on how to reset: https://support.yoco.help/s/article/Reset-your-card-machine