No feedback for 2 weeks after payment
I ordered their device 2 weeks ago and paid the initial payment. Since then there has been no contact about the status of my order even though they promise to respond in 48 hours. I tried to contact their support team and some guy called Jihaad just asked for my details then disappeared. They don't even care about customers. I advice anyone looking to use their services to stay away from this business its **** and don't live up to their promises. I don't even want their services anymore. They should just cancel my application and don't need a refund.
Hi Michael,
Thank you for alerting us to this. I'm terribly sorry for the experience you've had with us thus far. I've asked our operations team to follow up on what the hold up might be with your application.
We'll be in touch as soon as we can with feedback.
Once again, apologies for the frustration.
Regards,
André and the Yoco Team
Best regards,
Hi Michael,
Thank you for alerting us to this. I'm terribly sorry for the experience you've had with us thus far. I've asked our operations team to follow up on what the hold up might be with your application.
We'll be in touch as soon as we can with feedback.
Once again, apologies for the frustration.
Regards,
André and the Yoco Team
Best regards,
Hi again Michael,
I believe our team got in touch this morning via email with more information about your application.
Sorry again for dropping the ball here.
All the best,
André and the Yoco Team
Best regards,
Hi again Michael,
I believe our team got in touch this morning via email with more information about your application.
Sorry again for dropping the ball here.
All the best,
André and the Yoco Team
Best regards,