1 reviews | Active since Feb 2014
Lack of support
There is a total lack of communication back to customers with no support being offered. No implementation documentation available to customers to customize the implementation. It will also help if they get proper GUI teams to evaluate visibility of screen, poor quality
Hi Kobie,
Thanks for the honest feedback. We can't seem to pick up your profile from the details provided here, so we're unable to see where we might have dropped the ball.
Can you give us a little bit more information about what support experience you had with us?
As far as implementation is concerned, have you taken a look at our Help Centre at https://intercom.help/yoco
If you did, did you not find the articles helpful at all?
Lastly, can you tell us on which device you have the Yoco app installed, where you find the visibility undesirable?
More detailed feedback often helps us improve our service and offering, and will be much appreciated by the team.
Hi Kobie,
Thanks for the honest feedback. We can't seem to pick up your profile from the details provided here, so we're unable to see where we might have dropped the ball.
Can you give us a little bit more information about what support experience you had with us?
As far as implementation is concerned, have you taken a look at our Help Centre at https://intercom.help/yoco
If you did, did you not find the articles helpful at all?
Lastly, can you tell us on which device you have the Yoco app installed, where you find the visibility undesirable?
More detailed feedback often helps us improve our service and offering, and will be much appreciated by the team.