JR
Joe R

1 reviews | Active since Aug 2011

25 Jun 2022, 13:18

Joe Dos Reis

Yoco they should be embarrassed with their non service at all, their helpline is a load ****, you wait foe over 15 minutes to be answered, then their fancy recorded voice message that they will call us back, I've been trying to add extra machines to my profile for their good but a totally waste of time, as a smaller company they should focus on their clients but unfortunately they one and the same as the big banks which are all besides Capitec a bunch of ********* that ***** from people every second of the day, and Yoco is basically on the same circus, all they care is about making money and **** their clients, their call center or helpline what a load of bull****, I have four machines with and hoped to grow with them, but unfortunately they don't give C...F... bunch of *****'s that treat us like we idiots after they live of us... please people spread the word as will not stop....disgusted

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Replies (1)
Yoco
Yoco's reply27 Jun 2022, 09:02
Official
Hi Joe, we're sorry for the wait and that you've not received assistance as yet. You are able to add your card machines to your profile your end on the Portal, visit https://portal.yoco.co.za/business/card-readers and log in with your profile details. You should then be able to use them after adding. If you struggle or may need further assistance, please send a mail to ***, along with your card machine serial numbers and the profile email address they should be linked to, and we can assist you this way as well. 

Best regards,