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bmoema B

1 reviews | Active since Jul 2017

02 Oct 2018, 16:49

I've been waiting for my card reader like forever... Thanks to your unprofessional CCD Couriers

They keep on postponing the delivery of my YOCO device. On 30 September 2018 they were supposed to deliver my YOCO device between .And they then said through an SMS that they are experiencing problems and couldn't, and will reschedule the delivery to the 02nd October 2018 ,being today.However, today they again failed to deliver my YOCO device and gave me the same story that they are experiencing problems with regards to the delivery.

I wonder why YOCO uses CCD Couriers. They ( CCD Couriers) are unprofessional and have rude staff

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Replies (2)
Yoco
Yoco's reply03 Oct 2018, 08:44
Official

Hi Carel,

Thanks for letting us know about your CCD experience. This isn't great at all! I'll be taking this up with our logistics team and also following up on your delivery. I'll be in touch again the minute I have news on your delivery.

All the best,
André and the Yoco team

Yoco
Yoco's reply03 Oct 2018, 09:15
Official

Hi again Carel,

I've received confirmation that your card reader was indeed delivered yesterday. Can I ask you just to confirm if that's correct?

All the best,
André and the Yoco team