It can't get much worse than this. Dont Go for Yoco!

I actually used to think Yoco was great and I had convinced many a people to buy Yoco card machines (I am in an entrepreneurial group and I apologise to those whom I told Yoco is the best) because I now actually think Yoco is the worst. I have an outstanding payout since the 3rd week of October. We are now in the 2nd week of November. ' Risk' requested an invoice only after I enquired why I had not received the money that was due to me. I forwarded the invoice to risk within an hour of their email. I contacted Yoco Support six times thereafter to receive some sort of clarity/information. Each time a support member promised me that 'Risk' will provide clarity by the End of the day. I even emailed risk directly but zero response. I have absolutely no idea what to say further as I am baffled by this experience