I was almost losing the will to live because for the life of me I couldn't get my password sorted out

I was almost losing the will to live because for the life of me I couldn't get my password sorted out. I had tried calling, mailing, you name it, and then I was contacted via the live chat by Jaysree. I am SO impressed with Jayshree's patience and helpfulness that I wish I could find her and give her the HUGEST hug to say thank you. My faith is restored! Thank you thank you THANK YOU Jaysree!