Horrible service from yoco.

If I could give Zero stars i would. I just got off a call with such a rude and arrogant consultant, I'm actually in awe!!!

I wanted to use my card machine and got an error message and all that he tells me is that I have to buy a new one, I'm so livid because I was an Ikhokha client and Yoco manage to convince me to move to them and I did, little did I know that they have no interest in assisting you once they have you on board as a client...

I asked to speak to the manager and this consultant tells me he will call me with 24hours, I tell him to please escalate my issue and he says he will, I then ask him for a reference number, he says there isn't any?????? What kind of **** is yoco running..

I should just take your word for everything with no form of evidence whatsoever?

This guy had the audacity to tell me that my machine has probably been involved in ***** and tampered with meanwhile I have literally kept this machine in a box at home since covid and it obviously wasn't in use during that period..

My business is only starting to recover now and now I have a new problem of buying a machine which I have no idea when it will die on me again and have yoco come back to me to tell me to buy a new one with no explanation given..

If you're thinking of on boarding with yoco save yourself some stress and go with Ikhoka please...