AB
Ann B

1 reviews | Active since Jan 2016

13 Jan 2016, 08:59

Great Service

Just purchased a Yoco reader and experienced 3G connectivity problems. Neo was absolutely attentive to the problem and relentless in his search for the solution. He came out from Cape Town to Stellenbosch twice, once with his lovely family en tow, on a weekend, just to help us - more than an extra mile!! His dilligence, kind attitude, product knowledge and attention to detail paid off, our Yoco transactions are now working without a glitch. To Yoco, you are only as strong as your representation and Neo is a fantastic ambassador of your product as well as a huge asset to your company. To Neo, well done and thank you for being the person you are and turning a very trying situation into such a positive experience!

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Replies (1)
Yoco
Yoco's reply13 Jan 2016, 09:22
Official
Hello Ann Bottello,

Thank you so much for taking the time to give us feedback. It's people like you who motivate us to keep doing our best each day. We will make sure to pass on your kind message to Neo who heads up our customer support.

Kind regards,

Alice and the Yoco team

Best regards,