KH
Kaven H

1 reviews | Active since Oct 2010

03 Mar 2021, 13:19

Great platform, not so great recent service... would still highly recommend

Spoken to 2 reps to understand the availability for the Windfall Stand accessories but have been ignored twice already.

Can't find someone to even answer me at all. They flat out ignore me. I at least have the transcript email to me all the time. 15 minutes without one single reply? If they left to check the stock, at least tell me so I'd know what you are doing and I'd wait.

Other than that, the platform, the ease of use and the services you provide is great for any startup business. Of course putting these two occasions aside. Hands down only recommend Yoco to friends and family. I won't be pitiful enough to give a low rating for something like this.

Would appreciate it if I could get some service for this product though.

0
Replies (1)
Yoco
Yoco's reply03 Mar 2021, 15:45
Official
Hi Kaven, we're truly sorry to hear this :( We appreciate your feedback and working hard to improve on prompt communication to our customers. I've checked on this for you and it shows our online store has stock. Please check out these links for our Windfall stands available: https://bit.ly/3qa9VD5 and https://bit.ly/2PuozZs
Let me know if you may need further info, we'd be happy to help- Shana.