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Dominique M

1 reviews | Active since Aug 2015

12 Sept 2022, 09:44

Great customer service once you get through.

Charmaine at Yoco customer support was incredible at understanding my problem and making sure it was resolved 100% through. I am happy with Yoco and it is a great payment platform. The only issues I have is with the WA Bot - very limited with the options it gives and the amount of time you need to wait on the phone before someone picks you call. If you could fix up these two issues you'd be perfect!

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Replies (1)
Yoco
Yoco's reply12 Sept 2022, 10:04
Official
Hi Dominique, thanks for your support and feedback! We'll be sure to share it with our team and work to improve on these suggestions. Appreciate you sharing the love :)