KF
Karin F
1 reviews | Active since Oct 2022
12 Oct 2022, 10:27
Frustrated YOCO client
I have had a very frustrating time with the Yoco customer care. They never get back to me . I have tried phoning, emailing and whatsapp. Talking to a bot adds to the frustration. It is 3 weeks now and I have had no joy in trying to do something as simple as changing Bank details.
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Yoco's replyOfficial
12 Oct 2022, 13:57Hi Karin, we're truly sorry that you've experienced this with us. We try our utmost best to ensure that our merchants have the best experience and apologize for any frustration caused. Our onboarding team has sent you an email with regard to your profile. Please check your emails so that we can assist you further.
Best regards,
Yoco's reply12 Oct 2022, 13:57
Official
Hi Karin, we're truly sorry that you've experienced this with us. We try our utmost best to ensure that our merchants have the best experience and apologize for any frustration caused. Our onboarding team has sent you an email with regard to your profile. Please check your emails so that we can assist you further.
Best regards,