BG
Briony G
1 reviews | Active since Jul 2012
07 Oct 2024, 10:26
Find a new provider.
What a shocking experience - after being with YOCO for two of my companies for MANY MANY years - their service has gotten so bad - you may as well take your money elsewhere. Begging for a refund now for 3 weeks - after I cancelled my new companies application as the rates they offered me were so bad. You cannot get an assistance on the app - emails are not returned. Requests for manager to call me, still waiting from Thursday last week. They dont even have a Google my business Page, so you cannot even review them there. SHOCKING SHOCKING SERVICE.
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Replies (2)BG
Briony G's updateReviewer Update
07 Oct 2024, 10:52After 3 weeks of trying to get assistance - this is the first time i was actually called by a "Senior" complaints person. He passed the buck - of course it isnt him that is the problem as this is the first time her has heard of this....
What a JOKE Yoco, why does a client need to go to Social Media to get a response from you!
What a JOKE Yoco, why does a client need to go to Social Media to get a response from you!
BG
Briony G's update07 Oct 2024, 10:52
Reviewer Update
After 3 weeks of trying to get assistance - this is the first time i was actually called by a "Senior" complaints person. He passed the buck - of course it isnt him that is the problem as this is the first time her has heard of this....
What a JOKE Yoco, why does a client need to go to Social Media to get a response from you!
What a JOKE Yoco, why does a client need to go to Social Media to get a response from you!
Yoco's replyOfficial
28 Nov 2024, 15:31Hi Briony, we're so sorry for the poor experience. One of our consultants has confirmed they've reached out to assist. Do hope all's in order? Let us know if we can help with anything else.
Best regards,
Yoco's reply28 Nov 2024, 15:31
Official
Hi Briony, we're so sorry for the poor experience. One of our consultants has confirmed they've reached out to assist. Do hope all's in order? Let us know if we can help with anything else.
Best regards,