Faulty card reader out of warranty and no support = lose of revenue

I definitely will not recommend that anyone purchase this piece of equipment despite all the promises that Yoco may state. Please read the warranty agreement carefully and consider if you really want to have to purchase their reader and then have it fail after warranty expired and they not replace it . I understand that maybe some may see my requests unreasonable ..thats fine but consider this ,generally businesses that will opt for this kind of thing or service are small to medium businesses with very tight overheads and then to add another one every once a year is total lack business support form people like Yoco that only love you when you purchase their product but not when you have a faulty device that won't work anymore and then you lose that sale .The other thing is wouldn't it make more sense to have the reader replaced within reason of course since they still get to deduct a commission on our sales. so I would suggest that my reader get replaced , I make sales and money and they do too.Other than that I would rather not use their reader because there just isn't peace of mind with this purchase .