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JN
Johan N

1 reviews | Active since Oct 2011

19 Apr 2023, 11:58

Failing to assist in updating banking details

If you ever reach a stage in your business that you have to change your bank account details, change the card machine with your bank. Yoco as a company has gone downhill and they will do everything in their power to make your life hard. For 2 weeks I've been waiting to update my banking details. hundreds of rands in airtime and all I've gotten were dumb questions and calls dropped in my ear. From a business owner that has been around for 11 years, this has been one of the worst companies I've ever had to work with.

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Replies (2)
JN
Johan N's update19 Apr 2023, 13:22
Reviewer Update
I'm wondering, do you not think that I've done everything that I've been told to do? I've updated it on your platform, sent the banking details, sent my company documents, signed the document confirming that I'm the only owner of the company, and spoken to so many different people and each one has a different story. Again, if you have the details and I've updated it on your platform, why it is taking so long? Stop sending me excuses and let senior management call me to explain why they are unable to do a simple task.
JN
Johan N's update19 Apr 2023, 13:57
Reviewer Update
I'm sorry I missed the call as I was on another and I cannot return the call to that number. You are welcome to call me back now