MO
Marius O

1 reviews | Active since Mar 2023

19 Apr 2026, 13:54

Extended activation period

I bought a Neo Touch for use at our sport club. According to reviews, this should be great, if only we can get our device activated. If a three week period to finish activation is the norm, and it still remains inactive, I doubt our decision to go for Yoco. To date we have a most impressive paper weight

0
Replies (4)
Yoco
Yoco's reply19 Apr 2026, 20:44
Official
Hi there, we’re really sorry for the delay here - we understand how frustrating it must be to be waiting this long to get started. We’ve checked your profile and can see that an email was sent on 31 March 2026 to *** regarding your activation. Please check your inbox and respond with the requested documents so we can complete the process and get you up and running as soon as possible.

Best regards,

MO
Marius O's update20 Apr 2026, 00:14
Reviewer Update
Response not related to me. My email is ***
Yoco
Yoco's reply20 Apr 2026, 09:00
Official
Could you please share the contact details or business name used when signing up with us? This will help us locate the correct Yoco profile and assist you further.

Best regards,

MO
Marius O's update20 Apr 2026, 11:47
Reviewer Update
Challengers Table Tennis Club. I did receive confirmation that the profile is now active. No further action or response required, thank you