****EN AWFUL!

AWFUL SERVICE.

My machine just stopped working abruptly. I ask Yoco what's the deal and they offered to replace for free, which I accept and offer to buy a new device to be able to accept payments quicker.

How ****EN ever. Buy a machine and its 6 easy steps. Turn on and pair. **** THAT! I'm still on hold to get the card machine linked - R35 of airtime later! Charms the online consultant then links an incorrect serial number. Then interrogates me on the machines I use, however I have provided several times the correct S/N. I have the transcriptions to show all this proof.

A whole days business gone because of poor customer support! WHERE CAN I GET BUSINESS COMPENSATION?

Then to be told that its because I bought it at incredible connection that I have 2 machines linked on my profile. **** THAT!

A whole days work!