Disgusting service and activation of 3rd Speedpoint

I am utterly disappointed with YOCO I have been trying to get a third Speedpoint verification and loading account number it’s been a nitemare. I called more than two times sent emails and I am not getting any assistance. I only get told that it’s being escalated to support and they will call me back I stay on the line for more than 45minutes and still get no assistance. My money needs to be paid out and all it seems is that they don’t even care I am beyond disappointed.