Disgusting after service

On the 11th July I bought 2 card machines and one was for R699 which I requested to cancel and a refund to be done. I was told the refund was processed on the 13th and pop would be sent to me. 6 days later and I'm still waiting. I have sent numerous emails but no one responds. Tried calling, no one ever answers the supports line. I'm truly disgusted by the lies I've received from Faheem Bolters and Yoco company. I regret my decision to use Yoco and I definitely won't recommend it to anyone. 😡😡😡😡😡 I want my money Yoco. Stop *****ing.