MH
Manus H
1 reviews | Active since Jun 2022
22 Mar 2024, 12:50
Customer service treating me like an idiot!
Customer service is horrible, I'm having technical issues with the Woocommerce plugin. The advisor on the chat keeps telling me I have entered the wrong key after I send screenshots of the key correctly filled in. 4 hours of chatting and not getting a resolution with Yoco!!!!
Still on hold. The chat is ignore me now. The frustrating part is the advisor is making the issue my fault. I have set Yoco before and it works without issues.
Yoco wasted hours of my design time!!!
Helpful (0)
Replies (1)0
Replies (1)Yoco's replyOfficial
25 Mar 2024, 11:45Hi M****. We're sorry for the trouble experienced with the payment gateway. We've seen that our team has escalated it for you and will continue to keep you updated to get the issue resolved.
Yoco's reply25 Mar 2024, 11:45
Official
Hi M****. We're sorry for the trouble experienced with the payment gateway. We've seen that our team has escalated it for you and will continue to keep you updated to get the issue resolved.
