CV
Camin V
1 reviews | Active since Jan 2020
09 Jul 2021, 13:18
Customer Service level is BEYOND FRUSTRATING or NONEXCITING! ☹
Very disappointing after sales services! NO 1 answer’s ANY of the customer service numbers. You ONLY receive automatic email replies, NO replies from Customer Service Agents. The only way to resolve an issue is with their live chat function. Guess what?! That function has simply been switched off, its been off for the last couple of days. How are you supposed to resolve ANY issue?! Paid for an upgrade, accounts confirmed receiving POP 02 July 2021, to date NO response or reply regarding collection of old or delivery of new unit. This level of Customer Service is BEYOND FRUSTRATING! ☹
Helpful (0)
Replies (2)0
Replies (2)
Yoco's replyOfficial
09 Jul 2021, 15:10Hi Camin, we're so sorry for the poor experience. We've tried to call you on your cell but there was unfortunately no answer. Please could you check for a mail from our Support team following up, thanks so much.
Yoco's reply09 Jul 2021, 15:10
Official
Hi Camin, we're so sorry for the poor experience. We've tried to call you on your cell but there was unfortunately no answer. Please could you check for a mail from our Support team following up, thanks so much.
CV
Camin V's updateReviewer Update
09 Jul 2021, 15:30OK Yoco, likely story, I have no missed call on my phone or any email from support. Yoco needs to stop copying generic replies of a sheet and resolve the issue. Please contact me on *** ASAP.
CV
Camin V's update09 Jul 2021, 15:30
Reviewer Update
OK Yoco, likely story, I have no missed call on my phone or any email from support. Yoco needs to stop copying generic replies of a sheet and resolve the issue. Please contact me on *** ASAP.