Bank refund

On October 26th, I updated my business profile and banking details on the Yoco payment system. The system indicated that profile updates and verification would take 24 hours. However, by the 27th, my account was still not verified. When I checked the app on Monday, it stated that bank verification was still in progress. Unfortunately, there is no contact number to call, and their automated system was not helpful. I’ve tried reaching out on Twitter, but they keep redirecting me to email them. I’ve sent multiple emails to ***, but I have received no response.

I am now in my second week, and the money owed to me has not been paid. They claim it’s pending banking verification. I am seeking assistance to resolve this issue and get my money back from this company. I have no desire to conduct any future business with them due to this negative customer experience.