Bad Service with no results

I just cant get hold of anyone that is able to assist us in linking our Yoco with Zero. The call centre keeps telling us to view the You Tube video that is outdated and does not reflect the systems new layout and functionality.

There seems to be no Manager on duty to escalate. Worst is they wanted to Interview me for their advertising campaign. The lady that came to see us said she would make sure she gets this sorted and its been a few months and still no reply.

This is bad service.

Joel G***** *** AA 1 Stop Plumbing