Bad service, clueless customer care and all round cluelesness

Jeepers, what a journey with Yoco. They are absolutely clueless on there own business. Firstly, ive been waiting for a payout for over a month. I explained my case before I started trading and I was guaranteed that my account has been validated as a sole proprietor and ready go. It wasn't and now after i kid you not 8 phone calls and ate least 12 transfers in call im still stuck. Nada. The callcentre agents on top of it are rude and completely unable to assist.

Secondly, I can't trade on my machine even if I wanted because I retail capital loan was on the account (its been transfered to another account) and now every time I used my machine money gets take of my trade for that day.

Lastly, my yoco account does not update outstanding amounts correctly on cash advances, oi have to continually phone and ask for things to be updated i.e on the 31st of december i received a statement sayin I owe 19k or so, yet my yoco portal says 59k. Here im about 12 phone calls with 8 transfers in with NO help.

Ive been promised that I would be called back 3 times and no one did.

Also about 20 emails and no help. These okes are a jokje, take your business anywhere but here. THEY WIIL ***** YOU