LA
Lenae A
1 reviews | Active since Oct 2022
05 Oct 2022, 09:44
Bad service
I own a hair salon, and my client made a payment. It went off from her account, but declined on my yoco machine. And showed error. First I thought it will do a automatic reverse back into her account, but it did not. I have been trying to call yoco for the past few days, but they didn't answer. This is bad service.
Helpful (0)
Replies (3)0
Replies (3)
Yoco's replyOfficial
05 Oct 2022, 09:51Hi Lenae, we apologise and would like to help resolve this as quickly as possible for you. Please can you send us the date and time the transaction was tried and the amount as well so that we can look into this.
Yoco's reply05 Oct 2022, 09:51
Official
Hi Lenae, we apologise and would like to help resolve this as quickly as possible for you. Please can you send us the date and time the transaction was tried and the amount as well so that we can look into this.
Yoco's replyOfficial
06 Oct 2022, 09:52Thanks Lenae, were services rendered?
Yoco's reply06 Oct 2022, 09:52
Official
Thanks Lenae, were services rendered?
Yoco's replyOfficial
07 Oct 2022, 12:04Hi Lenae, just following up- please could you let us know if services were rendered? We can then assist you further.
Yoco's reply07 Oct 2022, 12:04
Official
Hi Lenae, just following up- please could you let us know if services were rendered? We can then assist you further.