JR
Jacques R
1 reviews | Active since Nov 2018
26 Apr 2021, 17:01
Bad service
At first yoco had very good customer service. Now they can not reply to e-mails, can not give reasons to problems. If you want to follow-up on a e-mail sent you must call them, do not expect a call or reply on the e-mail from them.
Helpful (0)
Replies (2)0
Replies (2)
Yoco's replyOfficial
26 Apr 2021, 17:25Hi Jacques, we're sincerely sorry for the experience and I appreciate you taking my call! I'll be following up with the relevant team and we'll get in contact with you again as soon as possible- Shana.
Yoco's reply26 Apr 2021, 17:25
Official
Hi Jacques, we're sincerely sorry for the experience and I appreciate you taking my call! I'll be following up with the relevant team and we'll get in contact with you again as soon as possible- Shana.
Yoco's replyOfficial
28 Apr 2021, 16:51Hi Jacques, we're sorry for the wait. I have followed up with Elton from our Capital team and he has been in contact with your wife, Leigh-Ann Le Roux and has explained the situation. Please reach out if you need help with anything further.
Yoco's reply28 Apr 2021, 16:51
Official
Hi Jacques, we're sorry for the wait. I have followed up with Elton from our Capital team and he has been in contact with your wife, Leigh-Ann Le Roux and has explained the situation. Please reach out if you need help with anything further.