1 reviews | Active since Apr 2017

15 Mar 2018, 09:29

Bad service

Pay for the product but no response with in the 48 hours been waiting now 7 day

0
Replies (3)
Yoco
Yoco's reply15 Mar 2018, 09:41
Official

Hi Helmut,

I'm really sorry for the bad experience you've had with Yoco thus far. I've asked the team to get in touch via email urgently with guidance on how to finalise your Yoco application.

Once again, apologies for the frustrating time.

All the best,
André and the Yoco Team

Best regards,

's update15 Mar 2018, 09:45
Reviewer Update
You have cost me the loss of customers *** have to complain on hello peter to get a response.
Yoco
Yoco's reply15 Mar 2018, 10:01
Official

Hi Helmut,

I'm terribly sorry for the frustration. As part of your Yoco application, we have to run a credit check, and we've picked up a default listing or judgement against your name.

An automatic email should have been sent to you with options, and this didn't happen. We've dropped the ball here. I'm really sorry about that.

I believe Belinda from our team has been in touch with options on how we can continue with your application?

All the best,
André

Best regards,