NM
Ngaka M
1 reviews | Active since Nov 2019
28 Nov 2019, 16:37
Bad Bad yoco technical support
My yoco device only swiped a few visa cards and thereafter it just stopped to connect with my phone. It no longer connected to the phone or any other phone for that matter. I've contacted yoco support team Shana left without helping me. Then Leeroy joined but never said a thing, Lebo joined but has never said anything about my problem, the device can no longer be detected by any other device via Bluetooth
I have lost a lot of visa customers today being a sassa pay day. This losses are repeating same as last month thanks to poor Yoco team support. From 09a.m. till 16:30 no help
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Replies (2)NM
Ngaka M's updateReviewer Update
28 Nov 2019, 17:13Neo and Stephen helped me a lot in no time(5 out of 5), Shana, Leeroy & Lebo I give them zero
NM
Ngaka M's update28 Nov 2019, 17:13
Reviewer Update
Neo and Stephen helped me a lot in no time(5 out of 5), Shana, Leeroy & Lebo I give them zero
Yoco's replyOfficial
28 Nov 2019, 17:42Hi Ngaka, Stephen from Yoco here. Thanks for taking my call earlier so that we could resolve your query. My sincere apologies for your Yoco experience and the time it took to get to a resolution .
Best regards,
Yoco's reply28 Nov 2019, 17:42
Official
Hi Ngaka, Stephen from Yoco here. Thanks for taking my call earlier so that we could resolve your query. My sincere apologies for your Yoco experience and the time it took to get to a resolution .
Best regards,