SI
Seitlamo I

1 reviews | Active since Oct 2020

31 Mar 2024, 12:16

Bad assistance for small business

I needed a Swiping machine that will make things easier for my business. This is a nightmare I've lost so much sales as I'm hosting at rand show people don't carry cash.... I've uploaded my bank account but they say is incorrect since Thursday I can't do any transaction. I could have opted for mtn pos I'm so frustrated just sitting now🥺🥺🥺😭😭😭😭😭 I called no assistance bought airtime after airtime sent emails same reply. I asked them to open the machine for me to do transaction while they busy verify my account details then later we can transfer the funds.... I regret it🥺🥺

0
Replies (1)
Yoco
Yoco's reply02 Apr 2024, 10:28
Official
Hi Seitlamo, we're sorry for the experience you've had. We've flagged your request to our team and seen they have reached out to you via email yesterday to request some further info/documentation so that we're able to verify your details. Please reply with the requested info so that we can assist you further.