All talk no action ...pathetic

Item: Yoco
Rating: 1
Author: Robert C

Ishmael is all sweet words but no action. I have been on the live chat since 12.47 and it is now 15h10. Still no confirming resolution for two Khumo machines replacements which went down days of each other. I am grateful for the free replacement but frustrated by the SLOWNESS and SLACKNESS of service. I am thinking of dumping this lot. There seems to be no URGENCY.

Helpful (0)

Replies (2)

Robert C's updateReviewer Update

14 Dec 2024, 20:32

Well done Neal and Riaan for turning a one star situation in a five star delight.

Robert C's update14 Dec 2024, 20:32

Reviewer Update

Well done Neal and Riaan for turning a one star situation in a five star delight.

Yoco's replyOfficial

27 Jan 2025, 12:58

Hi there, we’re glad to hear it! Thanks for letting us know and if there’s anything else we can help you with, please reach out. Have a great day.

Yoco's reply27 Jan 2025, 12:58

Official

Hi there, we’re glad to hear it! Thanks for letting us know and if there’s anything else we can help you with, please reach out. Have a great day.