PN
Puseletso N
1 reviews | Active since Jul 2013
27 Jul 2021, 09:42
BAD BAD SERVICE ON BUYING A HOUSE
PHATETHIC SERVICE, WE BOUGHT A HOUSE OVER A YEAR AGO, UNTIL NOW WE STILL WAITING. IF ITS NOT MUNICIPAL CLEARANCE CERTIFICATE THAT EXPIRES, THEN ITS SOMETHING ELSE. THE SERVICE IS VERY BAD, WHEN YOU PHONE OR SEND EMAIL NEVER GET THE RESPOND
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Replies (4)0
Replies (4)
Y Inc's replyOfficial
27 Jul 2021, 10:19Dear Mrs. Ndlovu
Thank you for your review. It is very unfortunate that you are having this unpleasant experience with the transferring of your property.
Just a kind request to stick to the facts. Your transaction is linked to another transfer where there is unfortunately a huge shortfall to cancel the existing bond of the seller, therefore the Bank has to accept an Acknowledgement of Debt for repayment by the sellers. Also there is evidence that there was ******** tampering with the Councils' meter and a new meter had to be installed. To add to further frustrations and delays, the clearance figures from Emfuleni are in arrears and the clients are unable to pay the figures to enable us to obtain a clearance certificate for lodgement in the Deeds Office.
Also the country is under very restrictive lockdown levels and most institutions are on rotation staff. Most attorney firms struggle with Emfuleni and their service delivery. We are endeavouring our UTMOST best to push these 2 linked transactions into the Deeds Office as a matter of urgency and apologise for delays caused by the unfortunate financial figures that impacts your transaction.
Thank you for your review. It is very unfortunate that you are having this unpleasant experience with the transferring of your property.
Just a kind request to stick to the facts. Your transaction is linked to another transfer where there is unfortunately a huge shortfall to cancel the existing bond of the seller, therefore the Bank has to accept an Acknowledgement of Debt for repayment by the sellers. Also there is evidence that there was ******** tampering with the Councils' meter and a new meter had to be installed. To add to further frustrations and delays, the clearance figures from Emfuleni are in arrears and the clients are unable to pay the figures to enable us to obtain a clearance certificate for lodgement in the Deeds Office.
Also the country is under very restrictive lockdown levels and most institutions are on rotation staff. Most attorney firms struggle with Emfuleni and their service delivery. We are endeavouring our UTMOST best to push these 2 linked transactions into the Deeds Office as a matter of urgency and apologise for delays caused by the unfortunate financial figures that impacts your transaction.
Y Inc's reply27 Jul 2021, 10:19
Official
Dear Mrs. Ndlovu
Thank you for your review. It is very unfortunate that you are having this unpleasant experience with the transferring of your property.
Just a kind request to stick to the facts. Your transaction is linked to another transfer where there is unfortunately a huge shortfall to cancel the existing bond of the seller, therefore the Bank has to accept an Acknowledgement of Debt for repayment by the sellers. Also there is evidence that there was ******** tampering with the Councils' meter and a new meter had to be installed. To add to further frustrations and delays, the clearance figures from Emfuleni are in arrears and the clients are unable to pay the figures to enable us to obtain a clearance certificate for lodgement in the Deeds Office.
Also the country is under very restrictive lockdown levels and most institutions are on rotation staff. Most attorney firms struggle with Emfuleni and their service delivery. We are endeavouring our UTMOST best to push these 2 linked transactions into the Deeds Office as a matter of urgency and apologise for delays caused by the unfortunate financial figures that impacts your transaction.
Thank you for your review. It is very unfortunate that you are having this unpleasant experience with the transferring of your property.
Just a kind request to stick to the facts. Your transaction is linked to another transfer where there is unfortunately a huge shortfall to cancel the existing bond of the seller, therefore the Bank has to accept an Acknowledgement of Debt for repayment by the sellers. Also there is evidence that there was ******** tampering with the Councils' meter and a new meter had to be installed. To add to further frustrations and delays, the clearance figures from Emfuleni are in arrears and the clients are unable to pay the figures to enable us to obtain a clearance certificate for lodgement in the Deeds Office.
Also the country is under very restrictive lockdown levels and most institutions are on rotation staff. Most attorney firms struggle with Emfuleni and their service delivery. We are endeavouring our UTMOST best to push these 2 linked transactions into the Deeds Office as a matter of urgency and apologise for delays caused by the unfortunate financial figures that impacts your transaction.
PN
Puseletso N's updateReviewer Update
27 Jul 2021, 10:34Thank you for your quick reply,
In conclusion, I wish that this matter will be settled as everything that transpired has caused a great deal of stress and hassle on our part. I look forward to hearing from you regarding this matter soon.
In conclusion, I wish that this matter will be settled as everything that transpired has caused a great deal of stress and hassle on our part. I look forward to hearing from you regarding this matter soon.
PN
Puseletso N's update27 Jul 2021, 10:34
Reviewer Update
Thank you for your quick reply,
In conclusion, I wish that this matter will be settled as everything that transpired has caused a great deal of stress and hassle on our part. I look forward to hearing from you regarding this matter soon.
In conclusion, I wish that this matter will be settled as everything that transpired has caused a great deal of stress and hassle on our part. I look forward to hearing from you regarding this matter soon.
Y Inc's replyOfficial
28 Jul 2021, 11:22Dear Puseletso,
We will again follow up regarding figures for the newly installed meter. We really hope and will try our best to finalize these 2 linked transactions. Have a lovely day! Kind regards, Y.Inc.
We will again follow up regarding figures for the newly installed meter. We really hope and will try our best to finalize these 2 linked transactions. Have a lovely day! Kind regards, Y.Inc.
Y Inc's reply28 Jul 2021, 11:22
Official
Dear Puseletso,
We will again follow up regarding figures for the newly installed meter. We really hope and will try our best to finalize these 2 linked transactions. Have a lovely day! Kind regards, Y.Inc.
We will again follow up regarding figures for the newly installed meter. We really hope and will try our best to finalize these 2 linked transactions. Have a lovely day! Kind regards, Y.Inc.
PN
Puseletso N's updateReviewer Update
01 Sept 2021, 16:14BEEN A MONTH NOW, STILL NO PROGRESS, SAME OLD STORY.
PN
Puseletso N's update01 Sept 2021, 16:14
Reviewer Update
BEEN A MONTH NOW, STILL NO PROGRESS, SAME OLD STORY.