1 reviews | Active since Aug 2016

20 Dec 2024, 22:59

Yesplay worst site ever

i made a,withdrawal on Saturday the 14the and is yet to receive the funds. I initially got the story about 72 hours for funds to reflect which incidently never happened with me on the site before. After this i was told they had a system crash. What is weird is the money i withdrew the 17was paid the 18th the money i withdrew the 15 was paid the 19th today is the 20th and i am still waiting for the money icwon the 14th. Strangely today i was told money will reflect in my account before end of business when enquired again i was told wait till midnight. The chat bot is not the best either bur i will wait and then remove my account with them

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Replies (2)
's update23 Dec 2024, 08:12
Reviewer Update
Good Morning
Just following up as i am still waiting on the funds to reflect
's update24 Dec 2024, 11:02
Reviewer Update
Please don't ask me to be patient i think 10 days after a withdrawal is patient enough. I have had this case escalated and escalated again and again, i am constantly being told the finance department is working on the case but hear no progress lets look at it from this perspective on the 17th queried the payment due to me and was told to be patient. I resorted to using hello peter due to the misinformation i was given. Given the fact that tomorrow is a public holiday as well ad Thursday leaves me with Friday to resolve this, then comes the weekend where i will get the messages to wait up to 72 hours only to return on Monday and be told to be patient.
like i said its been 10 days and i am yet to receive satisfactory feedback. On Hellopeter you indicates this have all been resolved now the message today is that my withdrawal issue is being thoroughly investigated.
No this is not the way to run a business