JM
Julia M

1 reviews | Active since Oct 2015

02 Jan 2024, 17:43

YesPlay did not fulfill their promise to pay my R200

YesPlay do not fulfill their promises, even now I have not received my R200 I withdraw on the 19 December 2023.

When I contact them they keep on saying they can see the money, and my quiry has been forwarded to account department. So I would like to know if they are willing to pay my money or not.

Regards, Julia

0
Replies (4)
Yesplay
Yesplay's reply02 Jan 2024, 17:54
Official
Good day Julia!

Thank you for taking the time to leave us a review, we appreciate your feedback.

We are sorry to find that you had a less than satisfactory experience due to the issue with your withdrawal request.

Our customer support team is on the case and will contact you via email or by call to assist with resolving your issue.

Regards
YesPlay Team.
JM
Julia M's update03 Jan 2024, 13:11
Reviewer Update
Yesplay is playing me, still they don't want to pay my R200, and they do nothing to resolve this issue
Yesplay
Yesplay's reply03 Jan 2024, 15:28
Official
Hi Julia

Thank you for taking the time to leave us a review, we appreciate your feedback.

We are sorry to find that you had a less than satisfactory experience due to the issue with your withdrawal request.

Our customer support team is on the case and will contact you via email or by call to assist with resolving your issue.

Regards
YesPlay Team

Yesplay
Yesplay's reply06 Jan 2024, 17:41
Official
Good day Julia!

We are glad to confirm that our customer support team was able to effectively resolve your issue.

Should you require any additional support please reach out to us via Liva Chat on our website or mobile app, or via any of the following channels https://yesplay.bet/contact-us. We thank you for your patience.

Regards
YesPlay Team