YesPlay deposit ****

I have made 2 deposits of R200 twice into a new account, one payment 18:17 and another at 18:31pm I was credited the bonus of R400, yet I was only credited for R200. These payments reflect on the statement but only a bonus of R200 reflects on the statement not R400 which I was credited for. Upon chatting to an agent Yolanda Tukani via the chat and explain in very simple terms the situation, she failed to understand and assist. She had been insisting that I was credited the full R400 and not R200. I had also advised to view to history and do the manual calculations to view the amount that I was credited. The staff are *********** to assist customers and treat us as if we rogues, yet they are taking money for no reason and cannot credit us accordingly.