SM
Simon M

1 reviews | Active since Nov 2022

13 Dec 2022, 14:10

YesPlay Delays in Processing withdtawals

YesPlay Processing department always takes time to process payments when withdrawals are done and their chat room is inefficient, it takes them a day orv2 to respond to queries. This is really frustrating and makes betting a horrible experience. Even sent an email and still not even a single reply.

0
Replies (1)
Yesplay
Yesplay's reply13 Dec 2022, 15:11
Official
Hi Simon,

Thank you for contacting us. We do apologise for the delay in getting back to you via email and live chat.
We were able to resend the voucher and pin and you successfully withdrew your winnings.

Regards
YesPlay Team