LK
Lerato K
1 reviews | Active since Dec 2021
07 Nov 2025, 23:19
Yesplay, child's play!
Won R60k and it is my first time trying to withdraw but to no avail. It's been 48 hours since I requested for a withdrawal and submitted my documents for Fica purposes, but they haven't paid me yet. Withdrawal was submitted during the weekdays and now it's on a weekend, no withdrawals are made during the weekend as they say. We are being taken for a ride Jesus Christ. This is unacceptable, we need that money.
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Replies (5)LK
Lerato K's updateReviewer Update
08 Nov 2025, 19:10It is amazing how you are so quick to take our money, but when it is time for you to pay us we must struggle and experience all sorts of difficulties. I sent you guys my I. D and Selfie with my bank account statement. You still declined my withdrawal requesting you want a bank statement from the exact bank account I used to deposit. I did, but still you put my account on hold because of two transactions I made from a different account. I sent you proof of the two transactions as well. All accounts are in my name but still my account was put on hold and was given 24-48hrs time line. Why not deal with the matter now? And I know again, after verification, I am still going to wait for 72 hours to receive my payment, which means I would have waited for a week to be paid. This Popi Act of your procedure, how sure are that it is legit? Betway, HollywoodBets, Sunbet and Supabets don't make us wait for this long nor require this type of verification you guys are using. This is very unfair to all of us.
LK
Lerato K's update08 Nov 2025, 19:10
Reviewer Update
It is amazing how you are so quick to take our money, but when it is time for you to pay us we must struggle and experience all sorts of difficulties. I sent you guys my I. D and Selfie with my bank account statement. You still declined my withdrawal requesting you want a bank statement from the exact bank account I used to deposit. I did, but still you put my account on hold because of two transactions I made from a different account. I sent you proof of the two transactions as well. All accounts are in my name but still my account was put on hold and was given 24-48hrs time line. Why not deal with the matter now? And I know again, after verification, I am still going to wait for 72 hours to receive my payment, which means I would have waited for a week to be paid. This Popi Act of your procedure, how sure are that it is legit? Betway, HollywoodBets, Sunbet and Supabets don't make us wait for this long nor require this type of verification you guys are using. This is very unfair to all of us.
LK
Lerato K's updateReviewer Update
08 Nov 2025, 19:31Next thing you know, we can't log in because they blocked our accounts. What makes me so frustrated is I won fair and square. With my own money. Please Yesplay, treat us fairly and lawfully.
LK
Lerato K's update08 Nov 2025, 19:31
Reviewer Update
Next thing you know, we can't log in because they blocked our accounts. What makes me so frustrated is I won fair and square. With my own money. Please Yesplay, treat us fairly and lawfully.
LK
Lerato K's updateReviewer Update
09 Nov 2025, 07:34I don't understand why the ID and bank statements. Are you calculating how much money we have spent on you? Well, if so, you can definitely see that I have spent more money on you guys than what you are failing to pay me. Please Yesplay, do the right thing and avoid this from being escalated to the board. Regards
LK
Lerato K's update09 Nov 2025, 07:34
Reviewer Update
I don't understand why the ID and bank statements. Are you calculating how much money we have spent on you? Well, if so, you can definitely see that I have spent more money on you guys than what you are failing to pay me. Please Yesplay, do the right thing and avoid this from being escalated to the board. Regards
LK
Lerato K's updateReviewer Update
11 Nov 2025, 09:10Still have not received any feedback... Giving me the same excuses from all the past days. Guess us complaining here does not do anything to you to take us serious.
LK
Lerato K's update11 Nov 2025, 09:10
Reviewer Update
Still have not received any feedback... Giving me the same excuses from all the past days. Guess us complaining here does not do anything to you to take us serious.
LK
Lerato K's updateReviewer Update
11 Nov 2025, 21:39I have received my payment. Thank you.
LK
Lerato K's update11 Nov 2025, 21:39
Reviewer Update
I have received my payment. Thank you.
