LQ
Lerato Q

1 reviews | Active since Mar 2009

28 Apr 2023, 19:19

Yes playing robbing customers

Yesplay is robbing me, it's not the first time that I don't receive my winnings today. 3 tickets not paid. I want my money. Their agents are not online to help.

0
Replies (2)
Yesplay
Yesplay's reply28 Apr 2023, 23:48
Official
Hi Lerato, 

Thank you for taking the time to leave a review.

We are sorry to hear about your experience. Kindly note that we are in the process of reviewing your query & will respond accordingly in due course. We will be in touch shortly. 

Regards,
YesPlay team.
Yesplay
Yesplay's reply11 May 2023, 16:51
Official
Hi, Lerato 

We would like to extend our sincerest apologies for your experience. Quality customer care is very important to us and we are always looking at ways to improve our services.  We can confirm that your  withdrawal query was  resolve. We apologise for any inconvenience that this has caused you.


Regards,
YesPlay team.