Yes Play withdrawel

I have been a member of YesPlay since 2017. I must say that they improved a lot during this time up until 14 December 2024.

I the beginning they payout processing time were 7 days, but with new technology recently processing time were reduced to a few hours. I was very happy with yes play I always received my payout. The last payouts were made on the 13th of December and I received my money within four hours.

The problem was the next day payout the 14th December, I expected payment the Tuesday perhaps midnight. The Wednesday I contacted them via the chat app they assured me I will receive my payout in 72 hours due to bank processing time. That was a lie the bank processing time, and that is the problem I have with them the Lie.

RIGHT the next day Thursday I app message them they tell me I Might receive my money the Friday. I also asked for proof of payment, which in my mind would assure me that my payment was indeed processed by the bank, instead that consultant said I must provide them with my statement to proof the funds have not been paid. What odesity when you know you did not make a payment to someone else. Anyway needless to say no payment was received Friday (yesterday). So I sent an email and message them again this morning very early and a consultant said that all the payments of the 14th and 15th was reprocessed yesterday (Friday). Now I am waiting to see if it reflects in my account today. If not I will message them again and then if still no luck, I will through the national gambling board get in touch with some one from the Cape Town gambling board. Then in that case it could be solvency issues or governance issues.

For now it could have been system issues or just not having enough funds for payouts at the moment and needed a few days to recoup money from pundets.

So it could be that their games are not rigged and too many people have won in a short amount of to me. I keep telling this until I myself doesn't believe me and then I will look for third party help.

If anyone received your funds during the weekend please just post that you received it, I will do the same.

Goodluck evetyone