KM
Kgotlelelo M

1 reviews | Active since May 2020

27 Mar 2024, 11:11

Worst when it comes to withdrawal

After reading the good reviews here I thought let me try it. Worst mistake of my life!!! It's been days of trying to withdraw my funds, they first sent me an sms asking for fica documents which I immediately sent. They ignored the email and by 4pm they rejected the withdrawal with the reason being fica documents required. They're doing the same thing today.

0
Replies (1)
Yesplay
Yesplay's reply27 Mar 2024, 21:52
Official
Hello Kgotlelelo Mohlala

We are sorry to learn that your experience with our withdrawals was less than satisfactory. We can confirm that our customer support team is on the case and has been liaising with you via email and live chat. 
Our customer support team is on the case and will contact you via email or by call to assist with resolving your issue. 

Regards,
YesPlay Team