SB
Suritha B
1 reviews | Active since Jan 2024
02 Jan 2024, 11:57
Worst Service
I made a withdrawal yesterday and even emailed my FICA document's to them without any communication from them. Neither have they rep**** to my email nor has a consultant assisted me on the chat. As much as this is an Authorized site, their actions don't seem as such. It all seems sketchy.
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Replies (1)
Yesplay's replyOfficial
02 Jan 2024, 16:14Hi Suritha,
Thank you for taking the time to leave us a review.
We are sorry to find that you had a less than satisfactory experience due to your withdrawal request.
We would like clarify our withdrawal process. This takes place Mon - Fri 08H00 to 16H00 (excl. weekends and public holidays) . Your request has been now approved, it may take Up to 3 workings days for funds to clear into your personal bank account. We apologise for any inconvenience caused to you.
We understand the importance of a timely and transparent process, and we're truly sorry for the delay in handling your withdrawal and responding to your emails. Should you require any further assistance or would like to provide additional feedback, please feel free to reach out. Our details can be found at the following link: https://yesplay.bet/contact-us
Regards
Yesplay Team
Thank you for taking the time to leave us a review.
We are sorry to find that you had a less than satisfactory experience due to your withdrawal request.
We would like clarify our withdrawal process. This takes place Mon - Fri 08H00 to 16H00 (excl. weekends and public holidays) . Your request has been now approved, it may take Up to 3 workings days for funds to clear into your personal bank account. We apologise for any inconvenience caused to you.
We understand the importance of a timely and transparent process, and we're truly sorry for the delay in handling your withdrawal and responding to your emails. Should you require any further assistance or would like to provide additional feedback, please feel free to reach out. Our details can be found at the following link: https://yesplay.bet/contact-us
Regards
Yesplay Team
Yesplay's reply02 Jan 2024, 16:14
Official
Hi Suritha,
Thank you for taking the time to leave us a review.
We are sorry to find that you had a less than satisfactory experience due to your withdrawal request.
We would like clarify our withdrawal process. This takes place Mon - Fri 08H00 to 16H00 (excl. weekends and public holidays) . Your request has been now approved, it may take Up to 3 workings days for funds to clear into your personal bank account. We apologise for any inconvenience caused to you.
We understand the importance of a timely and transparent process, and we're truly sorry for the delay in handling your withdrawal and responding to your emails. Should you require any further assistance or would like to provide additional feedback, please feel free to reach out. Our details can be found at the following link: https://yesplay.bet/contact-us
Regards
Yesplay Team
Thank you for taking the time to leave us a review.
We are sorry to find that you had a less than satisfactory experience due to your withdrawal request.
We would like clarify our withdrawal process. This takes place Mon - Fri 08H00 to 16H00 (excl. weekends and public holidays) . Your request has been now approved, it may take Up to 3 workings days for funds to clear into your personal bank account. We apologise for any inconvenience caused to you.
We understand the importance of a timely and transparent process, and we're truly sorry for the delay in handling your withdrawal and responding to your emails. Should you require any further assistance or would like to provide additional feedback, please feel free to reach out. Our details can be found at the following link: https://yesplay.bet/contact-us
Regards
Yesplay Team