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Tracey L
1 reviews | Active since Oct 2022
12 Nov 2022, 07:27
Withdrawal declined
Good day I have won't R440 to withdraw with yesplay my withdrawal was declined three times. I have emailed them twice with no response and the emails come back as unsuccessful. I have uploaded my banking details when they requested whilst doing my withdrawal. Can someone kindly assist me to withdraw my money that I won
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Replies (3)
Yesplay's replyOfficial
12 Nov 2022, 08:45Hi Tracey, thank you for taking the time to leave a review. We are sorry to hear about your experience. Kindly note that we are in the process of reviewing your query & will respond accordingly in due course. We will be in touch shortly.
Regards
YesPlay Team
Regards
YesPlay Team
Yesplay's reply12 Nov 2022, 08:45
Official
Hi Tracey, thank you for taking the time to leave a review. We are sorry to hear about your experience. Kindly note that we are in the process of reviewing your query & will respond accordingly in due course. We will be in touch shortly.
Regards
YesPlay Team
Regards
YesPlay Team
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Tracey L's updateReviewer Update
12 Nov 2022, 12:11Thank you so much to Yolanda for fixing my issues. I'm very happy!!!
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Tracey L's update12 Nov 2022, 12:11
Reviewer Update
Thank you so much to Yolanda for fixing my issues. I'm very happy!!!
Yesplay's replyOfficial
12 Nov 2022, 13:34 Thank you for the great review & rating! Customer experience and feedback is very important to us.
Yesplay's reply12 Nov 2022, 13:34
Official
Thank you for the great review & rating! Customer experience and feedback is very important to us.