RW
Roxann W
1 reviews | Active since Apr 2017
26 Feb 2025, 10:31
Withdraw from account
Good day
I trying to withdraw to my bank account and have a balance for R541. I keep getting an error of insufficient funds?
Helpful (0)
Replies (1)0
Replies (1)Yesplay's replyOfficial
03 Mar 2025, 13:30Hi Roxann
Thank you for taking the time to leave a review. We are sorry to find that you had a less than satisfactory experience with your withdrawal.
You cannot withdraw money under Bonus as you need to complete playing your Bonus until it is 100% completed. You need to follow the Rules of the Bonus to complete it, then your winnings will automatically move to available to withdraw, and then you can withdraw them.
Please follow the link to see bonus rules: https://yesplay.bet/account/bonus-programs-offers/accepted.
If you have any additional requests or require further support, please do not hesitate to contact us. You can reach us via live chat on our website or mobile app, or through any of the following channels: yesplay.bet/contact-us.
Best regards,
YesPlay Team!
Thank you for taking the time to leave a review. We are sorry to find that you had a less than satisfactory experience with your withdrawal.
You cannot withdraw money under Bonus as you need to complete playing your Bonus until it is 100% completed. You need to follow the Rules of the Bonus to complete it, then your winnings will automatically move to available to withdraw, and then you can withdraw them.
Please follow the link to see bonus rules: https://yesplay.bet/account/bonus-programs-offers/accepted.
If you have any additional requests or require further support, please do not hesitate to contact us. You can reach us via live chat on our website or mobile app, or through any of the following channels: yesplay.bet/contact-us.
Best regards,
YesPlay Team!
Yesplay's reply03 Mar 2025, 13:30
Official
Hi Roxann
Thank you for taking the time to leave a review. We are sorry to find that you had a less than satisfactory experience with your withdrawal.
You cannot withdraw money under Bonus as you need to complete playing your Bonus until it is 100% completed. You need to follow the Rules of the Bonus to complete it, then your winnings will automatically move to available to withdraw, and then you can withdraw them.
Please follow the link to see bonus rules: https://yesplay.bet/account/bonus-programs-offers/accepted.
If you have any additional requests or require further support, please do not hesitate to contact us. You can reach us via live chat on our website or mobile app, or through any of the following channels: yesplay.bet/contact-us.
Best regards,
YesPlay Team!
Thank you for taking the time to leave a review. We are sorry to find that you had a less than satisfactory experience with your withdrawal.
You cannot withdraw money under Bonus as you need to complete playing your Bonus until it is 100% completed. You need to follow the Rules of the Bonus to complete it, then your winnings will automatically move to available to withdraw, and then you can withdraw them.
Please follow the link to see bonus rules: https://yesplay.bet/account/bonus-programs-offers/accepted.
If you have any additional requests or require further support, please do not hesitate to contact us. You can reach us via live chat on our website or mobile app, or through any of the following channels: yesplay.bet/contact-us.
Best regards,
YesPlay Team!
